Busch Mountain Fishing Intelligence (BMFI) customers can request permanent deletion of their BMFI account and deletable personal app data.
Free iPhone access and Android subscriptions
The initial iPhone release is free and offers no subscriptions or in-app purchases; Guide Direct is not available in that version. Android fishing intelligence is free, with optional human-only Guide Direct. Deleting the shared BMFI account does not cancel an existing Google Play subscription or any historical store subscription. Deleting app entitlement records is not the same as canceling store renewal.
If you have an active Android subscription and no longer want recurring billing, cancel it through Google Play subscriptions. Any historical Apple subscription, if present in your Apple Account, must be managed through Apple subscriptions. This historical cancellation information does not mean a subscription is offered in the initial free iPhone release.
Delete your account in the app
- Sign in to BMFI.
- Open More and then My Account.
- Scroll to Privacy & Data.
- Tap Delete My Account.
- Confirm the permanent deletion prompts.
After verified completion, eligible account deletion removes the BMFI authentication account and eligible private app information, including private fishing notes/history, saved rigs, sessions/entries, personal memory/pattern inputs, adaptive history, Guide Direct messages and photos, account preferences and saved weather-alert coordinates. Other customers’ information and justified restricted business records are handled separately. Acceptance of a supported iOS deletion request is not confirmation of completion.
Request deletion outside the app
If you cannot access the app, email buschmountainfishingguide@gmail.com with the subject BMFI Account Deletion Request. Send the request from the email address associated with the BMFI account when possible. Busch Mountain Fishing Guide Service may need to verify account ownership before completing an emailed deletion request.
Business records that may be retained
Deleting the BMFI app account does not necessarily delete records that Busch Mountain Fishing Guide Service must reasonably retain for guide-service operations, completed or scheduled bookings, accounting, safety, dispute resolution, fraud prevention, or legal obligations. Where appropriate, the BMFI account linkage is removed from retained business records.
Staff accounts
Guide and administrator accounts can initiate deletion in supported app versions. A separate active authorized administrator must verify identity, resolve outstanding operational assignments and review justified business retention before completing deletion. The owner’s administrator account also requires a separate administrator; self-approval is not permitted. Retained business identifiers do not preserve login or account privileges. No account deletion silently cancels or reassigns unfinished trips.
Request handling and recovery
We acknowledge deletion requests within 3 business days and aim to complete verified requests within 30 calendar days, subject to necessary identity verification and justified retention obligations. This target is separate from the completed-receipt recovery window.
In app versions supporting the new iOS workflow, the server first records an accepted request and the device saves a private recovery receipt. Keep the receipt and reopen the app after interruption. Completion requires confirmed authentication-account removal, eligible private database cleanup and verified photo cleanup. The device clears account-scoped local information after verified completion; an offline/interrupted device may need to reconnect. Completed-request receipt recovery is available for 30 days after completion; pending/retryable requests remain protected. Contact us if the receipt is unavailable or local cleanup needs attention. Older installed releases may have different controls.
We use interim manual retention review for legally or operationally justified booking, accounting/payment, signed-waiver, security/audit and dispute records. Fixed business-record periods have not yet been adopted. Retained fields, authorized access, holds and eventual disposal are reviewed separately; private fishing notes/history are not retained merely because business records exist. Removed photo bytes cannot be recovered through a database rollback.
Privacy policy
For more information about BMFI data handling, read the Busch Mountain Fishing Intelligence Privacy Policy.
Contact
Busch Mountain Fishing Guide Service
Eureka Springs, Arkansas
buschmountainfishingguide@gmail.com
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